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At Scarlett's Closet, customer service is second to none. Don't take our word for it. Read what happy customers say about us!
"I am so thankful I stumbled across Scarlett's Closet. I do a lot of online shopping. The customer service here is unsurpassed! I ordered my dress on a Saturday; it was in my hands by Wednesday. The dress was in mint condition and absolutely gorgeous. When it did not fit me comfortably; Scarlett's Closet lived up to its return policy. They sent instructions for the return and promptly refunded my money upon receipt of the dress. I would not hesitate to order again and highly recommend the company to others. Thanks again!!" ~Kathy G Connecticut
"I've come back to your website to buy some new dresses because I was so happy with my wedding dress. It was in beautiful condition, it fit perfectly, and I received so many comments from several women that it was the most beautiful dress they had ever seen. Thank you, and also thank you for such amazing customer service while I was buying the dress.' ~Kimberly B, Philadelphia, PA
"I just wanted to say that I am very pleased with the ease of ordering, fast shipment, and great dress I received. It was just as it was posted and pictured. I will recommend you to others!" ~Cheryl F., Atlanta, GA
"I don't have the biggest budget in the world,
but I do have good taste and would never have been able to afford a
wonderful dress like the one I purchased from you. I know my wedding
is going to be gorgeous and I owe some of that to your company. I also
want to thank you for the hard work you did and the EXCEPTIONAL
customer service I received when that small issue arose. I will
certainly recommend this website to all of the brides I come across!!!" ~Jennifer W., Oakdale, CA
"I received the dress today. It is absolutely beautiful!! Even more beautiful then the picture! I am so happy ... it is indeed my Dream Wedding Dress! Thank you so much for having it available at such an unbeatable price! Also thank you once again for all of your help answering my questions and helping me through the process! Scarlett's Closet is god sent!!"
~Theresa H., Depew, NY
"Just wanted to let you know I received the dress - love it love it love it - and
kudos to Scarlett's Closet - I am 110% pleased with the whole transaction and
process." ~Tricia C., Rock Hill, SC
"I just wanted to let you know how happy I am with Scarlett's Closet. I was very impressed by the how fast and how well packaged the dress was. The dress was everything that the online description said it was (in excellent condition). It did say that there was some soil on the inside train of the dress, but I honestly can't even find it. Scarlett's Closet did an amazing job describing the dress, keeping me informed on shipping, answering questions I had prior to buying it, and shipping and packaging it. I have recommended you to everyone! Thanks again and the dress is perfect. It doesn't even need any alterations done to it. It is beautiful and I love it! Thanks again for everything! ~Meta, NC
"The dress fits perfectly...the picture of it on your model is a good selling point. I am totally satisfied with everything....especially your very prompt acknowledgment of my order and then updates on its progress during packaging and shipping. It came exactly when the order stated. That is somehow a first as I have ordered overnight deliveries before and they did not arrive for days sometimes....thank you for an extremely pleasant experience. I will order more things from you!" ~ Cyd, Knoxville, TN
""I have NEVER been more satisfied with an item as I am with the one you
sold me. Truly, thank you so much it's beautiful, it fits perfectly,
and it didn't break my budget. I will be spreading the word about your
great store. Thanks again." ~Yvonne J, New Mexico, USA
"Thank you for the great service and great dress. The dress arrived with no problems and fast service. I have to admit I was very nervous buying a wedding dress online but you have eased my anxiety and provided me with a beautiful dress, I cannot wait to wear it." ~Kristin A, Ontario Canada
"Wow! Fast international delivery! Wedding dress is stunning and just perfect!! Thanx!" ~Clare S, United Kingdom
"Beautiful gown. High quality. Fashionable."
~Tara W, Georgia
"Incredible! I can't say enough! Helpful, friendly. The wedding dress is amazing! Thanks."
Judy B, Washington, DC
"Beautiful evening dress, great communication, and fast shipment!! Thanks!"
~Bonnie S, Arizona
"Thanks for letting me know about the post office mix-up. I did receive the wedding dress. You saved my wedding!"
~Donna L, Kentucky
"I received my wedding gown this evening. I was so nervous before opening the package. The gown is absolutely amazing. I think my dad loved it more than I did. It is absolutely gorgeous. Thank you so much for your prompt responses and making this very stressful task a dream come true. I love my Lazaro wedding dress! I am going to tell everyone I know about Scarlett's Closet."
~Zena A, Illinois
"I want to thank you from the bottom of my heart. I saw this wedding dress in a bridal salon and couldn't afford it. Then I found it in Scarlett's Closet. It is my dream wedding dress come true."
~Alison M, California
"I just had to let you know how pleased I was and how pleased my daughter was with the prom dress. She has modeled it 3 times for different people and can't wait to wear it to an upcoming formal dance. You have a wonderful product and I've never had an item shipped so fast".
~Miriam D, Connecticut
"The evening dress arrived today -- and it's so beautiful, I could just cry. I await my invitation to the opera from my Prince Charming. (Yes, I have one! :) Thank you so very much."
~Lily B - Toronto, Canada
"Dear Scarletts Closet, I have received my two evening dresses, well packed, undamaged and in great condition. I must say I have been extremely well informed by you throughout the whole process, fantastic service and the dresses are lovely. I will be visiting your site again. Many thanks."
~Angela J, United Kingdom
"I just received the bridal veil...it is beautiful and in perfect condition! I'm so excited to have found exactly what I was looking for, and at a terrific price too. Thanks again!"
~Maureen G. - Maine
"I loved the wedding dress... only draw back .... I didn't get to wear it long enough ! :( ... I do search your listings quite often ... Looking forward to another purchase from you soon!"
~Sheree A - New York
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